Returns
The policy is valid for 30 days. If more than 30 days have passed since you purchased your item, unfortunately we are unable to offer you a refund.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Other non-returnable items:
Gift cards
To complete a return, we require a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
In some cases, only partial refunds are allowed (if applicable)
Any item that is not in original condition, damaged, or missing parts through no fault of ours
Any item returned more than 30 days after delivery
Refunds (if applicable)
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or denial of your refund.
If the refund is approved, we will process your refund and automatically refund the amount to your credit card or original payment method within a certain number of days.
Delayed or missing refunds (if applicable)
If you have not received your refund, please check your bank account again first.
Then contact your credit card company, it may take some time for your refund to be credited to your account.
Next contact your bank. It usually takes some time for your refund to be credited to your account.
If you have done all of this and still have not received your refund, please contact us at Support@AddisonScott.shop. Exchanges (if applicable) We only replace defective or damaged items. If you need to exchange it for an identical item, please contact us at Support@AddisonScott.shop to arrange. Shipping To return your product, please contact us at Support@AddisonScott.shop and we will send you the best return address based on your location. Depending on where you live, the time it takes for your exchange product to arrive may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.